COVID-19 Resource Center

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Message from our CEO, Matthew Delaney

Aloha Clients,

As the COVID-19 pandemic evolves, I want to share with you what HiAccounting is doing to ensure business continuity and the safety of our team members, clients and communities. Our top priorities continue to be assuring the well-being of our team members, providing uninterrupted service to our clients as their trusted advisor, and doing our part to help prevent further spread of the virus in our community.

We are assessing the situation as it evolves and adjusting our operations to maintain continuity and to support the safety and health of those impacted, in accordance with guidance from government and public health authorities.

We will be providing ongoing news updates and resources on our website to help you manage your changing needs and minimize the impact of COVID-19 on your business operations.

In these uncertain times, the HiAccounting team continues to be committed to serving as your trusted and valued partner and delivering the quality service you expect from us. If you or your business need help navigating the changing tax, accounting or payroll laws or deadlines, creating a strategic plan to move forward, addressing sudden staffing issues or meeting other challenges, we are here to support you.

Mahalo,

Matthew Delaney
CEO/President

Email Links

Resources

The CARES Act
Families First Coronavirus Response Act
Additional Guidance

Operations

HiAccounting Office Hours

Effective Tuesday, March 24, 2020, HiAccounting will not be open to clients or visitors. We will have limited staff in the office performing essential functions during limited periods of time throughout the day. Therefore, if you need to come in and drop off payment, sign any documents, deliver anything to the office or require a face-to-face meeting please confirm with your client service team before you come into the office.

Remote Meetings and Communication

Our team is equipped to service you remotely via conference or video call. Most of our team will be working from home. Therefore, you may meet remotely instead of in-person. With our technology, we have the ability to share documents with you through a screen share or through our secure client portal.

No Changes to Service

At this time, there should be little to no disruption to your recurring accounting, tax or payroll services. We have coordinated internally to ensure that your needs will continue to be met; however, if you have any concerns please contact your client service team immediately to address.

Income Tax Deadline Updates

Our tax professionals are staying up-to-date on any imperative changes to income tax deadlines and will communicate with tax clients as needed. If you have any questions, please contact your tax service team immediately to address.

Management Contact

In case you have any questions or concerns you’d like to address with management, contact information is provided below:

Matthew Delaney, CEO/President
mdelaney@thehawaiigroup.com

Liana Fajayan, Managing Director
liana@thehawaiigroup.com

Sheri Miyashiro, Tax Manager
smiyashiro@36837a.com

Your business is important to us and we will continue to communicate proactively.

Mālama pono,
HiAccounting Team

Give Us A Call

We’d love to hear from you and talk about how our local accounting and tax team can help you and your business focus on the things that matter most. Got questions? Concerns? That’s what we’re here for.

Call Us

You can reach us at any time by calling 808-529-9990.
If we’re not in, leave a message and we’ll get back to you as soon as we can.

Email Us

info@36837a.com

Please do not use e-mail to send us sensitive information (such as bank information or social security numbers).

E-mail could be intercepted by a third party during transmission; we cannot guarantee its security while in transit. Please contact us to learn more about our encrypted email options.

Visit Us

We are located in the Bishop Tower of the Topa Financial Center across from The Aloha Tower. We are on the 6th floor.

HiAccounting
700 Bishop St. Suite 600
Honolulu, Hi 96813
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Office Hours
Monday - Friday
8:00 AM - 5:00 PM
Closed on Holidays

Parking
The guest parking garage entrance is on Ala Moana Blvd.

Get In Touch

HiAccounting would be pleased to get in touch to discuss your accounting needs.

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Locations

Maui Office

24 N Church Street
Wailuku, HI 96793
Phone 808.356.4357

Oahu Office

700 Bishop St. Suite 600
Honolulu, Hi 96813
Phone 808.529.9990

Hilo Office

145 Keawe St
Hilo, HI 96720
Phone 808.529.9990

Office Hours

Monday - Friday
8:00am - 5:00pm
Closed on Holidays
AccountingToday Best Accounting Firms to Work For 2020
Hawaii Business Top 250 2011-2021
Hawaii Business Best Places to work 2011-2023
BBB Torch Awards for Ethics